Returns & Exchanges
At Moasure, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all accessories and manuals are included.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.